Released on = March 29, 2006, 9:33 pm

Press Release Author = DatingServices-Online.net

Industry = Entertainment

Press Release Summary = It is the general belief of the people that many online
dating sites do not come upto the expectations.

Press Release Body = A local online dating site is getting out there, thanks to
product placement in three major movies and TV segments on \"Dr. Phil\" and \"Live With
Regis and Kelly.\"

But Kirkland-based Perfectmatch.com also is getting a bad reputation among some
consumers who say the site didn\'t find them a perfect match at all - and didn\'t
respond when they tried to get a refund.
In the past year, the Consumer Protection Division of the state Attorney General\'s
Office has collected 18 complaints about the company. The Better Business Bureau has
processed more than 30 since the company\'s launch in 2002.

Lots of dating services have complaints. There are hundreds of Better Business
Bureau complaints on file against Perfectmatch competitors Match and eHarmony. But
both of those services have good standing with their local bureaus, while
Perfectmatch has an unsatisfactory rating with the bureau here. The state Attorney
General\'s Office gave up on some consumers\' complaints when the company didn\'t
respond to letters.
\"The last year and a half for Perfectmatch has been a very exciting period,\" Chief
Executive Duane Dahl said. \"We\'ve experienced a tremendous amount of growth, and
certainly from that growth we\'ve had a couple of challenges.\"

Perfectmatch has doubled its staff in the past year and has 3 million members, Dahl
said. Much of its growth can be attributed to a pre-Valentine\'s Day \"Dr. Phil\" show
last year that featured the company.

\"I like Dr. Phil and I kind of trust him,\" said Penny Galpin, a widow from Monroe,
N.C., who signed up for the site last year. \"I personally don\'t think he would
knowingly be involved with someone who is like that.\"

Perfectmatch says Galpin was one of about 207,000 people who paid $99 that day for a
four-month promotional membership.
Galpin says she called Perfectmatch to cancel moments after signing up because she
had changed her mind. The telephone operator promised her it was taken care of, she
said, but soon she started getting bills.
Galpin said she couldn\'t reach Perfectmatch again and ended up disputing the charge
through Bill Me Later, the company that handled her payment. Bill Me Later stopped
sending her bills.

This update on on online dating is prepared by Emily Heffer of Seattle Times
Consumer Affair and brought to you by
Web Site = http://www.datingservices-online.net

Contact Details = Company Name - DatigServices-Online.net
Company Address - Beverly Hills, CA
Contact Details - 323 2308 3703